Available FREE for a limited time only

The Evolving Role of the Executive Assistant

Our most extensive whitepaper to date.

What it covers:

  • How has the role of the Executive Assistant evolved?
  • What does the future of the EA role look like? 
  • What will executives expect from the role of an EA going forwards?
  • What will EAs be looking for in the future?

Complete the form below to download the whitepaper.

  • Only available for a limited time.
  • Downloaded by over 100 employers.

What will the future of the EA role look like?

Inevitably, the role of the EA has had to adapt in accordance with the changing business landscape. Only a select few EAs have found that their responsibilities have not hugely differed from their previous day-to-day duties, whilst most have had to diversify their skillset and scope in order to best support their executive(s), teams and business as a whole.

Here's what our customers say:

"I usually find the whole recruitment process to be really painful but it was far from it with Lily and Emma. Looking for an assistant who could also perform office management duties should have been a challenge but from start to finish it was handled professionally and efficiently. It was clear that time was taken to fully understand the brief, the package available (a bugbear of mine is being presented with candidates that are £10k more than what was specified) and the culture of the business. This meant that the shortlist of candidates were not only quality but all suitable for the role and the environment. Really excellent process and we've got a top-quality person as a result."

CEO of Financial Services firm

"The service provided by Lily and the team was fantastic, being both personable and professional throughout the whole process. I worked mainly with Emma who went to great lengths to understand all of the experience, skills and personal qualities we required from our candidates, as well as an understanding of our firm's culture. They have been very prompt with all communications and have worked well within tight time frames. Overall, it's been a pleasure working with Lily Shippen and I hope to do so again in future."

Director of IFA company

"I would definitely recommend Lily Shippen. My recruiter Emma was exceptional. I originally approached another reputable recruiter for my candidate search and they got my brief all wrong. Emma not only listened and understood the brief, she asked unique (read between the line) sort of questions to fully grasp the type of professional I was looking for. They also acted with urgency so I never felt concerned about what was going on in the background. A big thanks to Lily Shippen and Emma of course."

HR Manager at Pharmaceutical company


Oxford Languages defines an "Executive Assistant" as “a person employed to assist a high-level manager or professional with correspondence, appointments and administrative tasks”. The role has often been misrepresented, as it has here, as a purely administrative or secretarial support function, covering tasks such as diary and expense management and the typing of correspondence. In reality, however, for those businesses that truly recognise the value of their Executive Assistants, the role is much more comprehensive and is pivotal to the success of, not only the executive team but the business as a whole.

There are several steps to go through when recruiting an Executive Assistant. You should start by considering what Executive Assistants are looking for in an ideal role, then writing an Executive Assistant job description. It's worth spending time thinking about a seamless interview process, and working with an Executive Assistant recruitment agency.  

Executive Assistant salaries can range depending on location, responsibilities and the level of experience that you are looking for. In London, EA salaries range from £45,000 - £60,000 for permanent roles, with contract rates of £22 - £30 per hour. Whereas, in Manchester, permanent EA roles typically attract salaries of circa £35,000 - £40,000 with temporary rates coming in at £17 - £20 per hour.

Download our 2020/21 Salary Survey for more insights:

More than 1,500+ people have downloaded this free salary survey since January.

If you have any questions about hiring talent for your business, please book a call or email us. 
Book a call | recruitment@lilyshippen.co.uk